Shipping, Returns & Replacements

Free U.S. shipping on all orders of $75 or more, everywhere in the U.S., including Alaska, Hawaii and U.S. territories. Orders under $75 pay $6.99 flat shipping to the contiguous 48 states, or $11.99 flat shipping to Alaska, Hawaii, Puerto Rico, Guam, U.S. Virgin Islands and other U.S. territories. Orders ship from Massachusetts. Delivery estimates via USPS: 3–5 business days for the contiguous 48 states; 5–10 business days for Alaska, Hawaii and U.S. territories. Tracking is emailed when your kit leaves.

Unopened kits in original condition can be returned within 30 days of delivery for a full refund. Contact support@precutly.com to arrange a return.

Unopened kits can be returned within 30 days. Opened or installed kits are final sale, except pieces damaged in shipping or patterns that don't match your vehicle — those we replace free.

Precut PPF and window tint kits are produced specifically for the vehicle information provided with your order, including year, make, model, trim, selected coverage, and other vehicle-specific details when applicable.

Please carefully review your vehicle and order information before submitting your purchase.

Orders may be cancelled for a full refund only if production has not yet started.

Most orders enter production within 1 business day, so please contact us as soon as possible if you need to make a change or cancel an order.

Email: support@precutly.com

If production has already started, the order can no longer be cancelled. Unopened kits remain eligible for return under the 30-day returns policy above.

If any part of your order arrives damaged during shipping, please contact us within 14 days of delivery.

Send us:

• Your order number
• Clear photos of the damaged film and packaging
• A brief description of the issue

Once verified, we will recut and replace the affected piece or pieces at no additional cost.

You do not need to return the entire kit unless requested by our support team.

Perfect Fit Guarantee

Cut for your exact year, make, model and trim. If a piece doesn't fit your vehicle, we recut it free. If we can't make it right, you get your money back.

If a precut pattern does not properly match the vehicle information listed on your order, contact us before continuing the installation.

Please provide photos showing the fitment issue along with your order number and vehicle information.

If we confirm that the supplied pattern was incorrect, Precutly will recut and replace the affected piece or pieces at no cost.

Whenever possible, stop installation as soon as a fitment issue becomes apparent. Continuing to stretch, trim, modify, or install a piece after discovering a potential pattern issue may make it difficult for us to verify the original fitment concern.

If you believe your film contains a manufacturing defect, contact us with photos and a description of the issue.

Verified manufacturing defects will be handled according to the applicable film manufacturer's warranty and/or Precutly replacement policy.

Depending on the issue, we may replace only the affected portion of the kit rather than the complete kit.

Precut film installation requires proper preparation, technique, tools, and working conditions.

Free replacements do not cover damage caused by:

• Incorrect installation
• Excessive stretching
• Creasing or folding the film
• Contamination, dust, dirt, or debris during installation
• Cutting or trimming errors
• Improper handling or storage
• Installing the film on the wrong vehicle or component
• Removing and attempting to reinstall film
• Damage occurring after installation
• Failure to follow applicable installation instructions

However, we want our customers to succeed.

If you experience an installation issue, contact us before purchasing another complete kit. Our team can review the situation and may be able to provide installation guidance or offer a replacement for only the affected piece. Discounted replacement pieces may be available depending on the circumstances.

Customers are responsible for entering accurate vehicle information when placing an order.

If the wrong year, make, model, trim, body style, or other vehicle information was submitted and the kit was produced correctly based on the information provided, the opened or installed kit is not eligible for a refund or free replacement. Unopened kits in original condition remain eligible for return within 30 days of delivery.

Contact us anyway — depending on the situation, we may be able to help with replacement pieces rather than requiring the purchase of an entirely new kit.

We strongly recommend comparing each piece to its intended installation area before removing liners, applying solution, trimming, stretching, or beginning installation.

If something appears incorrect, stop and contact Precutly Support. This gives us the best opportunity to identify and resolve a potential pattern issue.

Email support@precutly.com and include:

• Your order number
• Vehicle year, make, model, and trim
• Photos showing the issue
• A brief explanation of what happened
• The specific piece or pieces affected

Additional photos or measurements may be requested when necessary to verify fitment or kit issues.

Support Hours:

Monday–Friday

9:00 AM–5:00 PM Eastern Time

Once a replacement claim has been reviewed and approved, replacement pieces normally enter production within 1–3 business days.

Shipping time is additional and varies depending on the shipping method and destination.

Unopened kits in original condition can be returned within 30 days of delivery for a full refund. Opened or installed kits are final sale, except shipping damage and patterns that do not match your vehicle, which we replace free.

What we can do is stand behind the accuracy of our patterns, the condition of the kit we ship, and the support we provide.

Cut for your exact year, make, model and trim. If a piece doesn't fit your vehicle, we recut it free. If we can't make it right, you get your money back.